Privacy Policy

Captain's Rose may collect account information, contact details, buyer or charter preferences, search and comparison activity, saved yachts, inquiries, professional profile information, authorized inventory data, technical information about how the service is used, and communications you send through the platform.

When you describe what you want, Captain's Rose may convert your language into structured preferences, requirements, use cases, budgets, destinations and other decision signals. We may also store signals created when you save, compare, reject or inquire about yachts. We use this information to operate and improve discovery, matching and decision-support features.

Professional users may provide company information, contact details, role information and yacht sales or charter inventory. Inventory may be submitted manually, by file upload, or through an authorized website, feed, API or other connection. Professionals are responsible for having permission to provide that information.

Captain Pro payments are processed by Stripe. Captain's Rose does not need to store full payment-card numbers in its own application database. Stripe may receive payment, billing, fraud-prevention and transaction information under Stripe's own privacy practices.

We use information to provide accounts and platform features, personalize discovery, generate and explain matches, support comparisons, route inquiries, manage professional inventory, administer subscriptions, prevent abuse and fraud, maintain security, troubleshoot the service, analyze product performance and improve Captain's Rose.

We may share information with service providers that help us operate the platform, including hosting, database, authentication, AI, analytics, email and payment providers. When a user chooses to contact a yacht professional, information necessary to support that inquiry may be shared with the applicable professional or brokerage. We may also disclose information when required by law, to protect rights or safety, or in connection with a business transaction.

Some Captain features rely on third-party AI infrastructure. Information submitted to AI-powered features may be sent to those providers as necessary to generate the requested output. We aim to limit data sent to what is reasonably needed for the feature.

We retain information for as long as reasonably necessary to provide the service, maintain records, resolve disputes, enforce agreements and meet legal obligations. We use administrative, technical and organizational safeguards, but no online system can be guaranteed completely secure.

You may update account and buyer-profile information through available account tools. You may also request access, correction or deletion of personal information through the Captain's Rose contact page, subject to identity verification and any legal or operational retention requirements.

Captain's Rose is intended for adults and is not directed to children under 13. We do not knowingly solicit personal information from children under 13.

We may update this policy as Captain's Rose evolves. Material changes will be reflected by an updated effective date and, when appropriate, additional notice.

Privacy questions and requests may be submitted through the Captain's Rose contact page.